|About Us The Beer Machine Co. UK Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page or use the details below.|
Our Contact details:
The Beer Machine Co. UK Ltd
Cambertown House Goldthorpe Industrial Estate Goldthorpe ROTHERHAM S63 9BL United Kingdom
Phone: 01709 899133
Fax: 01709 881673
Email: beermachine [at] cambertown [dot] com
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept Visa, Mastercard, Maestro and Electron cards. You card will be charged when your order is placed. If you have any queries or questions, please contact our customer services department.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling We only ship to the UK,|
Your goods will be shipped using Royal Mail for lightweight items or Business Post parcel service for heavier and more expensive items.
|Delivery Schedule We will normally send your order to you next working day.|
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. After your order has been received you will receive an E-mail detailing the status of your order. You will be informed if any items you have ordered have been placed on back order. If any items are temporarily out of stock you always have the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from UK or EU, VAT will be added at the UK rate applicable at the time of the order.|
|Credit Card Security Credit Cards are prcoessed securely through Sagepay; Your information is kept confidential and is not shared.|
|Guarantee If you bought a Beer Machine in the last 30 days and just don't want it for any reason we will give you a full refund (less shipping charges), no questions asked. See returns policy for further details.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01709 899133 or fax us on 01709 881673 or write to us at Royal House, Market Place, Redditch. B98 8AA UK|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy If you bought a Beer Machine in the last 30 days and just don't want it for any reason we will give you a full refund (less shipping charges),upon return of the complete Beer Machine as it was shipped, no questions asked. First you'll need a return authorization number and ship it back. When it arrives we'll refund your Beer Machine cost, less the shipping charges. Have any further questions, Give us a call at 01709 899133.|